TESLA Warning

BMS-W011

BMS_w011_HW_Illegal_Ctr_Req

Also written as BMS_W011 / BMS W011 / BMS_w011_HW_Illegal_Ctr_Req / bms_w011_hw_illegal_ctr_req

System
BMS
Battery Management System
Type
Warning
Category
Battery
Severity
Warning

Why does the exact Tesla alert ID matter?

Record the exact alert ID, including underscores, suffixes, and companion alerts. Tesla alerts that look similar can point to different modules, timestamps, and service procedures.

What does BMS-W011 mean?

Tesla warning code in the Battery Management System (BMS) module. The high voltage (HV) battery pack could not close the contactors because of another system fault.

Original Description

The high voltage (HV) battery pack could not close the contactors because of another system fault.

Affected Tesla Models

Model SModel XModel 3Model YCybertruck

What You May Notice

  • Battery management warning: The high voltage (HV) battery pack could not close the contactors because of another system fault.
  • Charging speed may be limited or sessions interrupted early
  • Reduced estimated range may appear on the touchscreen

How to Diagnose and Resolve

  1. 1 Perform a soft reboot: hold both scroll wheels until the screen restarts
  2. 2 Try a full charge cycle to recalibrate the BMS
  3. 3 If "The high voltage (HV) battery pack could not close" persists after reboot, schedule a Tesla Service appointment
  4. 4 Avoid DC fast charging until the issue is resolved

Severity Notes

BMS-W011 is a Warning in the Battery Management System system. Schedule service soon. Monitor your vehicle for additional warnings.

Other BMS Codes

View all BMS codes →