TESLA Warning

CP-W037

CP_w037_latchNotEngaged

Also written as CP_W037 / CP W037 / CP_w037_latchNotEngaged / cp_w037_latchnotengaged

System
CP
Charge Port
Type
Warning
Category
Charging
Severity
Warning

Why does the exact Tesla alert ID matter?

Record the exact alert ID, including underscores, suffixes, and companion alerts. Tesla alerts that look similar can point to different modules, timestamps, and service procedures.

What does CP-W037 mean?

Tesla warning code in the Charge Port (CP) module. The alert sets when the latch is not driven and the measured latch position is not in the ENGAGED state. It clears when the latch returns to the ENGAGED state or the latch is driven open.

Original Description

The alert sets when the latch is not driven and the measured latch position is not in the ENGAGED state. It clears when the latch returns to the ENGAGED state or the latch is driven open.

Affected Tesla Models

Model SModel XModel 3Model YCybertruck

What You May Notice

  • Charge port alert: The alert sets when the latch is not driven and the measured latch position is not in the ENGAGED state. It clears when
  • Charging session may be interrupted or not starting as expected
  • Charge port light flashing amber or red

How to Diagnose and Resolve

  1. 1 Unplug and re-plug the charge cable
  2. 2 Try a different charging cable or Supercharger stall
  3. 3 Reboot the vehicle and attempt to charge again
  4. 4 If "The alert sets when the latch is not driven and th" persists, contact Tesla Roadside Assistance
  5. 5 Schedule a Service Center visit if the problem continues

Severity Notes

CP-W037 is a Warning in the Charge Port system. Schedule service soon. Monitor your vehicle for additional warnings.

Other CP Codes

View all CP codes →