DGLAB-I0014
DGLAB_i0014_GTW
Also written as DGLAB_I0014 / DGLAB I0014 / DGLAB_i0014_GTW / dglab_i0014_gtw
Why does the exact Tesla alert ID matter?
Record the exact alert ID, including underscores, suffixes, and companion alerts. Tesla alerts that look similar can point to different modules, timestamps, and service procedures.
What does DGLAB-I0014 mean?
Tesla info code in the DGLAB (DGLAB) module. Gateway is running different version than the expected Gateway may not function properly BMP did not respond to pings for 10 seconds. The switch will be reset Steering wheel reset precaution Gateway was unable to transmit a frame as requested Ethernet interface transmission spans frames
Original Description
Gateway is running different version than the expected Gateway may not function properly BMP did not respond to pings for 10 seconds. The switch will be reset Steering wheel reset precaution Gateway was unable to transmit a frame as requested Ethernet interface transmission spans frames
Affected Tesla Models
What You May Notice
- DGLAB alert: Gateway is running different version than the expected Gateway may not function properly BMP did not respond to pings fo
- Touchscreen may show an error for one or more apps or settings
- Feature may restore itself after a reboot
How to Diagnose and Resolve
- 1 Perform a soft reboot (hold both scroll wheels for ~10 seconds)
- 2 Check for pending OTA software updates
- 3 If the issue persists, schedule a service appointment
Severity Notes
DGLAB-I0014 is a diagnostic or informational code in the DGLAB system. Typically no immediate action is required.