TESLA Fault

GTW-F028

GTW_f028_chgsVersionMismatch

Also written as GTW_F028 / GTW F028 / GTW_f028_chgsVersionMismatch / gtw_f028_chgsversionmismatch

System
GTW
Gateway
Type
Fault
Category
Network
Severity
Fault (Critical)

Why does the exact Tesla alert ID matter?

Record the exact alert ID, including underscores, suffixes, and companion alerts. Tesla alerts that look similar can point to different modules, timestamps, and service procedures.

What does GTW-F028 mean?

Tesla fault code in the Gateway (GTW) module. This alert indicates that there is a secondary charger firmware version mismatch.

Original Description

This alert indicates that there is a secondary charger firmware version mismatch.

Affected Tesla Models

Model SModel XModel 3Model YCybertruck

What You May Notice

  • Gateway alert: This alert indicates that there is a secondary charger firmware version mismatch.
  • Touchscreen may restart or show errors for multiple vehicle systems
  • Vehicle may enter a limited functionality mode

How to Diagnose and Resolve

  1. 1 Perform a full vehicle reboot (hold both scroll wheels + brake pedal for 15 seconds)
  2. 2 If multiple systems remain offline, contact Tesla Roadside Assistance
  3. 3 A Service Center visit will be required to diagnose the CAN bus or Gateway module

Severity Notes

GTW-F028 is classified as a Fault, indicating a critical issue in the Gateway system. Do not continue driving and contact Tesla Service immediately.

Other GTW Codes

GTW_d004 GTW_f011 Tesla fault code in the Gateway (GTW) module. This alert ind... GTW_f012 Tesla fault code in the Gateway (GTW) module. There is a hig... GTW_f013 Tesla fault code in the Gateway (GTW) module. The gateway (G... GTW_f014 Tesla fault code in the Gateway (GTW) module. There is a Dri... GTW_f015 Tesla fault code in the Gateway (GTW) module. There is a cha... GTW_f016 Tesla fault code in the Gateway (GTW) module. There is a cha... GTW_f051 Tesla fault code in the Gateway (GTW) module. The thermal co...
View all GTW codes →