TESLA Warning

MCU-W029

MCU_w029_remoteServiceAlert

Also written as MCU_W029 / MCU W029 / MCU_w029_remoteServiceAlert / mcu_w029_remoteservicealert

System
MCU
Media Control Unit
Type
Warning
Category
Network
Severity
Warning

Why does the exact Tesla alert ID matter?

Record the exact alert ID, including underscores, suffixes, and companion alerts. Tesla alerts that look similar can point to different modules, timestamps, and service procedures.

What does MCU-W029 mean?

Tesla warning code in the Media Control Unit (MCU) module. This alert is set by Service Engineering to notify the customer that they should contact their Service Center for certain actions. The reasons for why this alert is set can be highly variable as there is no single cause. This alert is only triggered on vehicles that have provided Tesla diagnostic related information pointing to a condition uniquely present to each respective vehicle that may require repair.

Original Description

This alert is set by Service Engineering to notify the customer that they should contact their Service Center for certain actions. The reasons for why this alert is set can be highly variable as there is no single cause. This alert is only triggered on vehicles that have provided Tesla diagnostic related information pointing to a condition uniquely present to each respective vehicle that may require repair.

Affected Tesla Models

Model SModel XModel 3Model Y

What You May Notice

  • Media Control Unit alert: This alert is set by Service Engineering to notify the customer that they should contact their Service Center for certai
  • Touchscreen may show an error for one or more apps or settings
  • Feature may restore itself after a reboot

How to Diagnose and Resolve

  1. 1 Perform a soft reboot (hold both scroll wheels for ~10 seconds)
  2. 2 Check for pending OTA software updates
  3. 3 If the issue persists, schedule a service appointment

Severity Notes

MCU-W029 is a Warning in the Media Control Unit system. Schedule service soon. Monitor your vehicle for additional warnings.

Other MCU Codes

View all MCU codes →