UI-A007
UI_a007_SoftPackConfigMismatch
Also written as UI_A007 / UI A007 / UI_a007_SoftPackConfigMismatch / ui_a007_softpackconfigmismatch
Why does the exact Tesla alert ID matter?
Record the exact alert ID, including underscores, suffixes, and companion alerts. Tesla alerts that look similar can point to different modules, timestamps, and service procedures.
What does UI-A007 mean?
Tesla alert code in the User Interface (UI) module. High Voltage battery software configuration does not match the vehicle configuration. HV Battery soft park configuration does not match the expected value for this vehicle. Service to update the soft pack configuration or vehicle configuration for paid upgrades.
Original Description
High Voltage battery software configuration does not match the vehicle configuration. HV Battery soft park configuration does not match the expected value for this vehicle. Service to update the soft pack configuration or vehicle configuration for paid upgrades.
Affected Tesla Models
What You May Notice
- User Interface alert: High Voltage battery software configuration does not match the vehicle configuration. HV Battery soft park configuration
- Touchscreen may show an error for one or more apps or settings
- Feature may restore itself after a reboot
How to Diagnose and Resolve
- 1 Perform a soft reboot (hold both scroll wheels for ~10 seconds)
- 2 Check for pending OTA software updates
- 3 If the issue persists, schedule a service appointment
Severity Notes
UI-A007 is an Alert in the User Interface system. Confirm the vehicle screen and Tesla app show no driving or charging restrictions, and schedule service if the alert returns.