TESLA Fault

GTW-F197

GTW_f197_chgph2CpldVersMismatch

Also written as GTW_F197 / GTW F197 / GTW_f197_chgph2CpldVersMismatch / gtw_f197_chgph2cpldversmismatch

System
GTW
Gateway
Type
Fault
Category
Network
Severity
Fault (Critical)

Why does the exact Tesla alert ID matter?

Record the exact alert ID, including underscores, suffixes, and companion alerts. Tesla alerts that look similar can point to different modules, timestamps, and service procedures.

What does GTW-F197 mean?

Tesla fault code in the Gateway (GTW) module. There is a phase 2 charger Complex Programmable Logic Device (CPLD) firmware version mismatch.

Original Description

There is a phase 2 charger Complex Programmable Logic Device (CPLD) firmware version mismatch.

Affected Tesla Models

Model SModel XModel 3Model YCybertruck

What You May Notice

  • Gateway alert: There is a phase 2 charger Complex Programmable Logic Device (CPLD) firmware version mismatch.
  • Touchscreen may restart or show errors for multiple vehicle systems
  • Vehicle may enter a limited functionality mode

How to Diagnose and Resolve

  1. 1 Perform a full vehicle reboot (hold both scroll wheels + brake pedal for 15 seconds)
  2. 2 If multiple systems remain offline, contact Tesla Roadside Assistance
  3. 3 A Service Center visit will be required to diagnose the CAN bus or Gateway module

Severity Notes

GTW-F197 is classified as a Fault, indicating a critical issue in the Gateway system. Do not continue driving and contact Tesla Service immediately.

Other GTW Codes

View all GTW codes →