GTW-W370
GTW_w370_noLVSupportSocTooLow
Also written as GTW_W370 / GTW W370 / GTW_w370_noLVSupportSocTooLow / gtw_w370_nolvsupportsoctoolow
Why does the exact Tesla alert ID matter?
Record the exact alert ID, including underscores, suffixes, and companion alerts. Tesla alerts that look similar can point to different modules, timestamps, and service procedures.
What does GTW-W370 mean?
Tesla warning code in the Gateway (GTW) module. The high voltage (HV) battery state of charge (SOC) is too low to support the 12V battery. The 12V battery will be unsupported until the HV battery SOC increases.
Original Description
The high voltage (HV) battery state of charge (SOC) is too low to support the 12V battery. The 12V battery will be unsupported until the HV battery SOC increases.
Affected Tesla Models
What You May Notice
- Gateway alert: The high voltage (HV) battery state of charge (SOC) is too low to support the 12V battery. The 12V battery will be unsup
- One or more features may temporarily be unavailable
- Usually resolves after a reboot
How to Diagnose and Resolve
- 1 Perform a soft reboot (hold both scroll wheels)
- 2 Check for pending OTA software updates
- 3 Schedule service if the alert recurs frequently
Severity Notes
GTW-W370 is a Warning in the Gateway system. Schedule service soon. Monitor your vehicle for additional warnings.