GTW-W393
GTW_w393_dfHndFault
Also written as GTW_W393 / GTW W393 / GTW_w393_dfHndFault / gtw_w393_dfhndfault
Why does the exact Tesla alert ID matter?
Record the exact alert ID, including underscores, suffixes, and companion alerts. Tesla alerts that look similar can point to different modules, timestamps, and service procedures.
What does GTW-W393 mean?
Tesla warning code in the Gateway (GTW) module. This alert is set when the driver front door handle fails. The alert is universal for all generations of door handles but depending on the door handle generation installed, this alert is triggered for different reasons.
Original Description
This alert is set when the driver front door handle fails. The alert is universal for all generations of door handles but depending on the door handle generation installed, this alert is triggered for different reasons.
Affected Tesla Models
What You May Notice
- Gateway alert: This alert is set when the driver front door handle fails. The alert is universal for all generations of door handles bu
- One or more features may temporarily be unavailable
- Usually resolves after a reboot
How to Diagnose and Resolve
- 1 Perform a soft reboot (hold both scroll wheels)
- 2 Check for pending OTA software updates
- 3 Schedule service if the alert recurs frequently
Severity Notes
GTW-W393 is a Warning in the Gateway system. Schedule service soon. Monitor your vehicle for additional warnings.